CEL C CONTRACT IS A HEADACHE

I regret the day I took the contract with Cel C, customer service is extremely poor, I've tried everything you can think of from calling their customer services several times and sending emails to them with the proof of payment (bank statement) they always promise to tell the person who has the proof of pmnt to call back till today no one called me this started on the 24th of April till today there is no solution, they responded once on email asking me the contact number the proof of payment relates to after that nothing. They handed me over to VVM attorneys for the amount of R109 which I paid and I've been paying them R399 for the past 2 years without fail I don't understand why will I fail to pay R109 once after cancelling the contract with them I called them on the 1st of February to cancel my contract and I was told that I will pay R109 on the 1st of March. Due to that fact that I had so many issues with their service I decided that I was not going to use cel c going forward I also cancelled the number/ sim and I was advised that my sim card will not work from 1st of March. In April they debited my account again R109 I don't know for what or I am being punished for stopping to use their services? Some of us are unable to tolerate the kind of service to offer to their clients.

PLEASE CEL C STOP VVM AGENTS FROM CALLING ME EVERYDAY FOR THIS AND I'VE BEEN EXPLAINING THE SAME THING EVERYDAY BECAUSE YOU FAIL TO DO YOUR JOB!!!!