OM
Olivia M
1 reviews | Active since May 2011
28 Apr 2015, 10:29
Case No: ***
An incident with regards to my Cell C contract has been reported in February, to date no feedback has been received. My contract expired in January 2015, I've called the contact centre to cancel it of which they have the voice recording. Cell C however failed to cancel the debit orders for the months, January and February 2015. Amounts of R288.68 and R283.76 were deducted. These amounts were promised to be reimbursed but I have not received the funds as yet.
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Cell C's replyOfficial
28 Apr 2015, 11:05Hello Olivia22,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
Cell C's reply28 Apr 2015, 11:05
Official
Hello Olivia22,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA