Care a damn attitude

In February 2015, I had taken a Blackberry on contract for my dad for his birthday,to which i had to pay an activation amount of R195 cash instore. Upon receiving my bill for February the next month,i noticed that i had been charged the activation fee again. When i went into the store to query it,the lady who had helped me denied any knowledge if charging me the R195.00,and made it out to be like i had ****,when i asked for the contract,because it was written on there,it was never brought to me.She then asked another guy to help,to which he said if i dont have the receipt theres no way they can trace the cash payment i made,to which i was appalled,WHO KEEPS A RECEIPT 2 MONTHS LATER FOR AN ACTIVATION FEE?!!! The guy reassured me he will look into the matter and get back to me after taking my details which never happened. I have 3 contracts with Cell C at the moment and i will not renew or upgrade with this company again.Their customer service is pathetic and theyre a bunch of money grabbing rogues!!