1 reviews | Active since Mar 2009
Cant work due to Cell C
I don't understand why I have to be authenticated over and over on the same call? Being authenticated by one person should be enough why again and again if I am being transferred by your agents to another agent because they cant resolve a query. Waste of time and increasing you required staff numbers. Then to put the cherry on top the agents can either not hear me (full bars on myside), or the phone conveniently goes dead if they cant assist
My query, why can I receive SMS's from local numbers but not from international numbers? I have a work account that has to be authenticated by Microsoft and WeCom daily (International numbers). I cant get my OTP's which mean I cant work. I have removed trucaller and message blocking options from my Samsung phone. The problem is still there. Restarts does nothing
Thank you for contacting Cell C.
We understand that you have been loaded onto the account as a contact person, however, that means that we can only provide information on the account, we can't make changes on the account. In order to make amendments to the account, we would have to liaise with the account holder.
In relation to the SMSes, please dial #35*1234*16#, then reboot your device and have an SMS sent to you to test. Preferably, from an international number.
Regards
^MP
Best regards,
Thank you for contacting Cell C.
We understand that you have been loaded onto the account as a contact person, however, that means that we can only provide information on the account, we can't make changes on the account. In order to make amendments to the account, we would have to liaise with the account holder.
In relation to the SMSes, please dial #35*1234*16#, then reboot your device and have an SMS sent to you to test. Preferably, from an international number.
Regards
^MP
Best regards,
As for the contact, I was told that I can change etc on my number I can just not cancel or update contract
As for the contact, I was told that I can change etc on my number I can just not cancel or update contract
^NH
Best regards,
^NH
Best regards,