ZM
Zizipo M

1 reviews | Active since Oct 2016

27 Oct 2016, 08:20

CANT WAIT FOR MY CONTRACT TO END!!!!!

<p>I regret taking a contract out with Cell C, in the beginning they were helpful in giving me my phone i understood all that they have said. Also coming from selling phones myself i know what is to be accepted. but I was wrong you never know what you will be paying only that you see the money they debt from you monthly increase. I called in when it happened the first time, like the fool I was I thought it was fixed but was I wrong. I called in this morning to my shock I was advised that nothing had been changed and my call with the last consultant I had spoken to didn’t even leave notes and without those notes you can’t really trace it now can you NOOOOOOOOOOOOOOOOOOOOOOOO you can’t. so I now wonder how will I be assisted in this matter, I’m sure I won’t. I thought Cell C was the best but they are the WORST when it comes to Contracts.</p>

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Replies (1)
Cell C
Cell C's reply27 Oct 2016, 09:22
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN