WV
Wayne V

1 reviews | Active since Aug 2021

02 Aug 2021, 14:03

Can't upgrade due to debt reviwe

I've been a Cell C customer for over 14 years now. Never missed any payment always could go and upgrade when it is time but this year total choas. I've been under debit review for about 3 years now. I did upgrade two of my line in this year. But main contract of which I must upgarde now I can't due to the fact that I'm under debt review and they don't help people under Debt review. What am I supose to do now please help.

0
Replies (2)
Cell C
Cell C's reply02 Aug 2021, 17:04
Official
Hi  Wayne Viviers
Thank you for contacting Cell C. 

Unfortunately, we can't process an upgrade if your profile is under debt review. 

Regards
^MP 
WV
Wayne V's update02 Aug 2021, 17:14
Reviewer Update
So what I'm I suppose to do now??? Keep on pay a contract to which I can't upgarde?