aS
ashley S

1 reviews | Active since May 2009

29 Aug 2017, 16:03

Cant upgrade

I cant seem to get an answer from any1 at cell c.i was told that i cant upgrade becuse my account was conducted badly.Please cell c tell me when was a payment missed ? In the 7 + years i have had to contracts running with cell c and my accoint has always been in good standing.if cell does not require my business and doesnt want to upgrade me then cancel my contract simple.i challenge you to find bad conduct on my account.

0
Replies (3)
Cell C
Cell C's reply30 Aug 2017, 07:18
Official

Good morning Ashley

We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

aS
ashley S's update30 Aug 2017, 15:07
Reviewer Update
Very impressed with the speed at which cell c has resoved this query!! Thanks you guys rock.
Cell C
Cell C's reply30 Aug 2017, 15:40
Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Best regards,