Can’t top up airtime on Top Up contract
I’m on a Top Up contract with CellC but am unable to top up my airtime. I have recharged with FNB and been sent airtime through Standard Bank so the issue clearly lies with Cell C. I have now paid for R185 of airtime which I am unable to use (still getting the recorded message to top up my account when trying to phone off my cell). It is seriously frustrating, not to mention dangerous, for me to be left unable to use my cellphone once my contract allocation has been used up. Please revert ASAP!!!
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Cell C's replyOfficial
31 Jul 2020, 07:16 Good day Ms. Laura MacRae Hastie
Thank you for making contact with Cell C.
We have received your review in regards to recharging your Cell C account.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Thank you for making contact with Cell C.
We have received your review in regards to recharging your Cell C account.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Cell C's reply31 Jul 2020, 07:16
Official
Good day Ms. Laura MacRae Hastie
Thank you for making contact with Cell C.
We have received your review in regards to recharging your Cell C account.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ
Thank you for making contact with Cell C.
We have received your review in regards to recharging your Cell C account.
Please note your query has been escalated and our team will be in touch to offer assistance.
^NZ