BE
Belinda E

1 reviews | Active since Apr 2015

07 Oct 2021, 18:24

Can't stop the contract even if they told you it is stop!

Well after a nice letter written to us that our contracted has ended... guess what! Again we are billed!!! Please see lettee below

ep 2021, 12:45

Good day Belinda

Apologies for the unpleasant service experienced.

Your cancellation request was processed on the 03/09/2021. There is no payment at the end of this month.

^SM

I will advise anyone to open a contract with Cell C to never ever do it. My next step is the ombudsman for I have all the proof and all the phone recordings. We are done!!!

0
Replies (5)
BE
Belinda E's update08 Oct 2021, 08:41
Reviewer Update
I will not sent you these documents and I WILL NOT STOP BAD MOUTHING you. This is YOUR responsibility to sort it out. I WANT a letter from your side, stating that this is sorted out TODAY and that NO FURTHER money will be asked from us.
BE
Belinda E's update08 Oct 2021, 08:42
Reviewer Update
PLEASE SEE ABOVE MESSAGE THAT CELL C SENT US, STATING THAT OUR CONTRACT WAS CANCELLED ON THE 3/09/2021
Cell C
Cell C's reply08 Oct 2021, 09:05
Official
Hi Belinda 

Please provide us with the above-requested documentation so that we can assist. 

^MP 
BE
Belinda E's update08 Oct 2021, 09:27
Reviewer Update
Please see that Email was sent. But what time can we expect a call?
BE
Belinda E's update08 Oct 2021, 11:00
Reviewer Update
NOTE that we have been struggling more than a few months NOW So no this is note acceptable. You leave me no choice, We are sorting this out today. For I see alot of people is struggling with the same problem. I will get in contact with them also to report you