CAN"T STOP OUR CONTRACT

Item: Cell C
Rating: 1
Author: Belinda E

Never in my life will I ever recommend Cell C to anybody. Since June we try to stop our contract that has ended a few month prior to June. But ALWAYS there is either way a outstanding amount or we are calling to soon or something. The last excuse was again, outstanding amount. We made a payment to them sent the proof of payment just to find out that sorry, we already started with the new month. Now when we phone to cancel and "pay" the new amount it is to soon to Cancel. My Cell is *** if you want to find out anything.

Helpful (0)

Replies (4)

Cell C's replyOfficial

03 Sept 2021, 15:39

Hi Belinda

May we please have the number in question so we can check the account, as the ID number provided is missing a number.

^NH

Best regards,

Cell C's reply03 Sept 2021, 15:39

Official

Hi Belinda

May we please have the number in question so we can check the account, as the ID number provided is missing a number.

^NH

Best regards,

Belinda E's updateReviewer Update

03 Sept 2021, 16:21

***

Belinda E's update03 Sept 2021, 16:21

Reviewer Update

***

Belinda E's updateReviewer Update

03 Sept 2021, 16:22

And I can tell you now that I will contact the ombudsman to handle this also, for I know that all our calls are being recorded. I WILL contact the media also, as I see that ALOT of people have the same problem.

Belinda E's update03 Sept 2021, 16:22

Reviewer Update

Cell C's replyOfficial

03 Sept 2021, 18:38

Please expect a call from our team for further assistance.

^YM

Best regards,

Cell C's reply03 Sept 2021, 18:38

Official

Please expect a call from our team for further assistance.

^YM

Best regards,