AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
05 Jan 2025, 20:16
Can't increase spend limit
I'm told.tberes a pending order or debit order mandate but I never received any man they to accept and this is why I cannot increase my spend limit please help as I would like to increase my spend limit urgently I didn't place any order and I haven't received any mandate to approve please fix this so that my spending limit can be increased
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
06 Jan 2025, 08:49Dear ABDUL-KADER EBRAHIM,
Thank you for getting in touch.
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered with regards to you increasing your spend limit.
Customer satisfaction is crucial to us so we have escalated the matter through to our Support Team and they will be in contact with you.
Kind regards,
Cell C | MM
Thank you for getting in touch.
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered with regards to you increasing your spend limit.
Customer satisfaction is crucial to us so we have escalated the matter through to our Support Team and they will be in contact with you.
Kind regards,
Cell C | MM
Best regards,
Cell C's reply06 Jan 2025, 08:49
Official
Dear ABDUL-KADER EBRAHIM,
Thank you for getting in touch.
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered with regards to you increasing your spend limit.
Customer satisfaction is crucial to us so we have escalated the matter through to our Support Team and they will be in contact with you.
Kind regards,
Cell C | MM
Thank you for getting in touch.
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience and frustration you've encountered with regards to you increasing your spend limit.
Customer satisfaction is crucial to us so we have escalated the matter through to our Support Team and they will be in contact with you.
Kind regards,
Cell C | MM
Best regards,
AE
ABDUL-KADER EBRAHIM's updateReviewer Update
07 Jan 2025, 19:59Hi can you please resend the debit check mandate tbat was sent yesterday because it expired before I could accept it
AE
ABDUL-KADER EBRAHIM's update07 Jan 2025, 19:59
Reviewer Update
Hi can you please resend the debit check mandate tbat was sent yesterday because it expired before I could accept it
Cell C's replyOfficial
07 Jan 2025, 20:32Dear ABDUL-KADER EBRAHIM
Thank you for contacting Cell C.
We have referred your request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We have referred your request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Best regards,
Cell C's reply07 Jan 2025, 20:32
Official
Dear ABDUL-KADER EBRAHIM
Thank you for contacting Cell C.
We have referred your request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Thank you for contacting Cell C.
We have referred your request to our Team, we will be in touch to further assist.
Regards,
Cell C | TM
Best regards,
AE
ABDUL-KADER EBRAHIM's updateReviewer Update
08 Jan 2025, 11:25Please advise Landi I'm available now for calls on ***
AE
ABDUL-KADER EBRAHIM's update08 Jan 2025, 11:25
Reviewer Update
Please advise Landi I'm available now for calls on ***
Cell C's replyOfficial
08 Jan 2025, 11:47We have arranged for a callback from our team and will be in touch with you.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,
Cell C's reply08 Jan 2025, 11:47
Official
We have arranged for a callback from our team and will be in touch with you.
Regards,
Cell C | MN
Regards,
Cell C | MN
Best regards,