AF
Anneschca F
1 reviews | Active since Mar 2015
09 Mar 2015, 16:42
CANT GET THROUGH
I recently found that Cell C has listed me on ITC for a contract that ended about 2 years ago.<br> <br> I have been trying to get though to the call centre but had no luck. i have been given the direct number for their legal department and when i call, it just does not get answered.<br> <br> I have explained to Cell C that i do not know the number due to us not using the number for more than 2 years.<br> <br> I need answers, because ow my name it being dragged through the mud for an account that has been fully paid and closed for over 2 years.
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Cell C's replyOfficial
10 Mar 2015, 07:33Hello NishaF,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Mar 2015, 07:33
Official
Hello NishaF,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,