CR
CHANTYN R
1 reviews | Active since Dec 2017
27 Oct 2020, 09:29
Cant get assistance!!!
Good day
I have called multiple times for my data sim card to be activated and they keep saying that it will get activated, this is the second week and towards month end the data would have expired but I paid full price for my data. please ask someone to call me to sort this matter out as im very annoyed. I have been a loyal customer for many many years now but this is the service we get that we pay for.
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
27 Oct 2020, 09:42Hi CHANTYN
We are disappointed in the manner your query was handled and we would like to assure you that we will get your line activated soonest.
One of our Social Media consultants will contact you.
^MM
We are disappointed in the manner your query was handled and we would like to assure you that we will get your line activated soonest.
One of our Social Media consultants will contact you.
^MM
Cell C's reply27 Oct 2020, 09:42
Official
Hi CHANTYN
We are disappointed in the manner your query was handled and we would like to assure you that we will get your line activated soonest.
One of our Social Media consultants will contact you.
^MM
We are disappointed in the manner your query was handled and we would like to assure you that we will get your line activated soonest.
One of our Social Media consultants will contact you.
^MM
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CHANTYN R's updateReviewer Update
28 Oct 2020, 10:05Good day Cell c, disappoint is not even the word...... i recieved a call yesterday from Palesa but yet she tells me the same thing everyone tells me that it will get escalated..... I wasn't going to be this upset if I didn't pay for data that I don't have!!!!!!!! Rather refund me if I wont get my sim activated to get my data!!!!!!!!!
I need a team leader or senior consultant to contact me regarding this.
I need a team leader or senior consultant to contact me regarding this.
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CHANTYN R's update28 Oct 2020, 10:05
Reviewer Update
Good day Cell c, disappoint is not even the word...... i recieved a call yesterday from Palesa but yet she tells me the same thing everyone tells me that it will get escalated..... I wasn't going to be this upset if I didn't pay for data that I don't have!!!!!!!! Rather refund me if I wont get my sim activated to get my data!!!!!!!!!
I need a team leader or senior consultant to contact me regarding this.
I need a team leader or senior consultant to contact me regarding this.
Cell C's replyOfficial
28 Oct 2020, 10:13Hi CHANTYN
A Senior Manager in the Sales Department has logged your request with our IT Team to activate your SIM cards. We will keep you updated and let you know as soon as we receive feedback.
^MM
A Senior Manager in the Sales Department has logged your request with our IT Team to activate your SIM cards. We will keep you updated and let you know as soon as we receive feedback.
^MM
Cell C's reply28 Oct 2020, 10:13
Official
Hi CHANTYN
A Senior Manager in the Sales Department has logged your request with our IT Team to activate your SIM cards. We will keep you updated and let you know as soon as we receive feedback.
^MM
A Senior Manager in the Sales Department has logged your request with our IT Team to activate your SIM cards. We will keep you updated and let you know as soon as we receive feedback.
^MM
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CHANTYN R's updateReviewer Update
28 Oct 2020, 10:23Thank you for the response.
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CHANTYN R's update28 Oct 2020, 10:23
Reviewer Update
Thank you for the response.
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CHANTYN R's updateReviewer Update
30 Oct 2020, 08:03yoh!!!!!! Cell c is so ********, till date no one returned back to me the month ended and still didn't get a portion of my data..... CAN THE MANAGER CALL ME I WANT THIS SORTED TODAY!!!!!!!!! ****ED IS NOT EVEN THE WORD
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CHANTYN R's update30 Oct 2020, 08:03
Reviewer Update
yoh!!!!!! Cell c is so ********, till date no one returned back to me the month ended and still didn't get a portion of my data..... CAN THE MANAGER CALL ME I WANT THIS SORTED TODAY!!!!!!!!! ****ED IS NOT EVEN THE WORD