TC
Terence C
1 reviews | Active since Oct 2019
03 Oct 2019, 18:02
Can't complain about the service...there is none
I went to my local Cell C store to do an upgrade, upon entering the store, I was immediately notified that they are closing soon. I simply wanted to know what would be necessary to change switch a contract over to a different account and was instructed to come back tomorrow.
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Cell C's replyOfficial
04 Oct 2019, 07:29Good morning Terence
We apologize for the manner in which the Brits Mall staff conducted themselves and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
We have escalated your query to the Regional Manager for the relevant store for further assistance. We have requested they contact you to assist with your inquiry.
Regards
DA
We apologize for the manner in which the Brits Mall staff conducted themselves and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
We have escalated your query to the Regional Manager for the relevant store for further assistance. We have requested they contact you to assist with your inquiry.
Regards
DA
Cell C's reply04 Oct 2019, 07:29
Official
Good morning Terence
We apologize for the manner in which the Brits Mall staff conducted themselves and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
We have escalated your query to the Regional Manager for the relevant store for further assistance. We have requested they contact you to assist with your inquiry.
Regards
DA
We apologize for the manner in which the Brits Mall staff conducted themselves and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
We have escalated your query to the Regional Manager for the relevant store for further assistance. We have requested they contact you to assist with your inquiry.
Regards
DA