MP
Mark P

1 reviews | Active since Sept 2020

20 Jul 2023, 09:47

Cant complain about the service as there is none. CELL C living up to their name as the worst mobile service provider on the planet.

After nearly two months of not being able to access my mobile data, no one in store, online or at the customer care center can give me an answer as to what the problem is. The staff in the store conned me twice into doing a sim swap, which I had to pay for both times and still no data connection. I have one of the largest contract packages available as I use it for business. Now when I called customer care to follow up on my case, the misery on the other end tells me I failed the security check questions and now I must go back into a store with my ID so they can unblock my profile. This is absolute bull ****. Someone from Cell C better call me today, not with a solution to the problem but with the cancellation fee I need to pay to rid myself of this pathetic company. I have been a client for 10 years now but done being given such poor service by ***********, rude and completely uninterested people. You have until 5pm CELL C

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