GS
Gareth S

1 reviews | Active since Jan 2019

15 Oct 2019, 16:04

cant call due to service suspended

cell c i wanna know upon suspending my service all fair and well but do you know that i was in a very difficult position where i could not use my phone i almost lost my life because my service was limited i mean really was service are you giving if a person must make an emergency call you cant because u will die before even paying the account no human sense or customer focused none at all disgusting cell c

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Replies (1)
Cell C
Cell C's reply16 Oct 2019, 07:26
Official
Good Morning Gareth 

Thank you for contact us regarding your account.

Please note as per contractual agreement you have with Cell C you need to pay for service rendered or to be rendered. In an instance where this is not the case , we reserve the right to limit or suspend your services. 

We are glad to hear that you are doing alright after almost losing your life.  Do let us know if you need clarify or help in relation to your account. 

^NS