cant be trusted when making payment arrangements

Hi Cell C your solution was not satisfactory sad to say Telkom outwits you in this regard. Think you need to get some training from them or adjust your business processes. Both Cell C account are not in arrears they only get paid either in the first or second week as discussed on many occasions, I dont have to repeat myself as you do make notes do you? You are by far rated as the worst not able to assist customers who start out on business. Since this whole ordeal I have made payment as promised, You have not kept your promise and all the mixed messages or updates on your system which is a clear fail and lack of customer support on your side. We will be switching over to Telkom in the next two months because you are clearly not capable of meeting your customer needs.

This "We apologize for the inconvenience caused." means nothing if yu have no solution in helping customers who is willing to pay but not on the days yu have set in your system.

Good day, I have emailed the following people: ********** ********** See attached files payment was made to both Cell C accounts. Please re-enable both lines we are not able to make any business calls. I seriously need someone to assist us with this matter, I did mention of various occasions that funds are only available either the first or second week of the month. You disconnected my accounts on Tuesday which was not a full two weeks. I need someone to resolve this next level of escalation will be higher than Hello Peter. Since I have gone in business please proof that we had not made any payment to these accounts. When you disconnect our lines we don't get any income nor can we make contact with any of our clients. Two more months and we will be cancelling both accounts with you. Telkom has still proofed to be the best thus far with making the arrangement. We cant even phone your 084140 number how messed up is that, Your voice recording say phone your service provider. Please re-activate our lines. Warm regards,