MV
Michal V
1 reviews | Active since Oct 2015
21 Oct 2015, 15:00
Cannot stop a contract which has expired
Hi there,<br> <br> I have been trying a total of more than 2 hours on the phone, to stop a data contract which has expired long ago, and NO ONE at their call centers can assist me. I hold on for about 20 minutes, and when I get through they \transfer"me to cancellations but each time they do"
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Cell C's replyOfficial
28 Oct 2015, 07:47Hello MichalAV,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Oct 2015, 07:47
Official
Hello MichalAV,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Best regards,