Cannot Send SMS messages

I ported from Vodacom to Cell C about two years ago. Since the very first day I have had issues sending SMS messages. I have called the call centre numerous times to report the problem, each time they say that they would investigate the problem, I get a reference number and never hear back from them. The problem would dissapear and then come back a few weeks later.<br> <br> This time round, it is more than three days later after i have been told that I would receive feedback from the back office within 48 hours, nothing has happened and my problem is not solved yet. Everytime i have been told that they will reset my SMS settings and then the problem would be solved, however, comes back after 'n while. I think Cell C needs to look deeper into the problem because it has never been solved. <br> <br> When call the call centre I get transferred from one department to the next and I have to repeat the story each time, it seems that this website will put everything in perspective and maybe Cell C will show interest in solving the problem. <br> <br> The last Reference number is: ***