1 reviews | Active since Feb 2014
Cannot get rid of Cell C
I cancelled my contract with Cell C earlier in 2018, when it ran out and I did not wish to renew it. Because my cancellation was not processed timorously and I was continuously billed I had to pay R1000 by 31 May 2018 as full and final settlement. The amount was deducted from my Capitec account on 25 May 2018 after I was handed over to Cell C's attorneys, Hammond Pole. I informed Hammond Pole on the deduction and asked them to confirm that the account is now fully paid up and closed. Confirmation was received. I am however still continuously billed although I do not use the account at all. All me please to Cell C leads to nothing and they want me to pay yet again before my account is closed.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
