Cannot get a port done to get rid of this useless MNO

I have been trying to port from CellC to Telkom Mobile for MORE THEN THREE WEEKS NOW (because I have almost zero network coverage with them during load shedding times). Telkom has sent all OTPs when I requested the port in store with Telkom, and I have sent all requested OTPs to CellC within the given 4 hours as requested (in fact I have done this three times!!!). Now CellC - who has such horrible network coverage that I cannot even send them their own OTP insists that I have to restart the WHOLE PROCESS AGAIN with Telkom after nearly a month. CellC is just another useless SA company going down the drain with hardly any coverage and even less customer service - third world MNO for sure!

I am reposting as the platform is glitching.

UPDATE: CellC has responded and stated that the first port could not be done as Telkom has not processed it. The second port could not be done as the OTP was not sent through. Check your records - CellC has sent through multiple OTPs and although the OTPs were successfully sent from from my phone, I still got a message from CellC stating that they have not received any OTPs (NOT surprised at all as your networks hardly ever work!!!). Here are the dates: - 8 March 10:28 - CellC sent an OTP - 8 March 12:36 I sent the OTP successfully to CellC - 10 March 14:01 CellC sent another OTP - 10 March 14:07 I sent the OTP successfully to CellC - 10 March 14:18 I sent the OTP successfully to CellC AGAIN - 10 March 17:54 Cell C Responds: You have not responded to the OTP SMS OR Your OTP response was incorrect within 4 hours. Your porting request will have to be re-initiated

Please explain how your own networks are not even capable of processing an OTP.

I do not have the capacity to go into a Telkom store again now to reinitiate the port after you have messed it up. Please contact Telkom and sort this out. I spoke to the Telkom call centre and the store where the port was requested and they have sent everything they should have.