1 reviews | Active since Aug 2015
Cancelled the 2 contracts,my account still debited
My 2 accounts have gone past 24 contract. I never received any call/ correspondence from Cell C on whether I still want to continue with the contract. Beginning of July I cancelled my 2 accounts after a large amount was deducted from my account and I was told that has been done. This morning I got a shock of my life R9915.00 has been deducted from my bank account. This is totally unacceptable. How am I going to pay for my son's school fees and other things. I want this transaction reversed asap and I need to know why was the money taken from my account because I cancelled those sim cards. I also want to know why all of a sudden large amounts of money are taken from my account I never had any problem during the 24 months contract.
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
