II
Irene I
1 reviews | Active since Sept 2025
04 Nov 2025, 09:30
Cancelled my contract in June they still debiting from my account
Cancelled my contract in June they still debiting from my account. Tried to call them every month not winning
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Replies (1)Cell C's replyOfficial
04 Nov 2025, 09:38Dear Irene,
Thank you for bringing this to our attention.
We’re really sorry to hear about the ongoing debits from your account after cancelling your contract in June. We completely understand how frustrating this must be, especially after trying to resolve it each month.
A support agent will reach out to you soon to review your account and help get this issue resolved as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | ZM
Thank you for bringing this to our attention.
We’re really sorry to hear about the ongoing debits from your account after cancelling your contract in June. We completely understand how frustrating this must be, especially after trying to resolve it each month.
A support agent will reach out to you soon to review your account and help get this issue resolved as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | ZM
Cell C's reply04 Nov 2025, 09:38
Official
Dear Irene,
Thank you for bringing this to our attention.
We’re really sorry to hear about the ongoing debits from your account after cancelling your contract in June. We completely understand how frustrating this must be, especially after trying to resolve it each month.
A support agent will reach out to you soon to review your account and help get this issue resolved as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | ZM
Thank you for bringing this to our attention.
We’re really sorry to hear about the ongoing debits from your account after cancelling your contract in June. We completely understand how frustrating this must be, especially after trying to resolve it each month.
A support agent will reach out to you soon to review your account and help get this issue resolved as quickly as possible.
Thank you for your patience and understanding.
Regards,
Cell C | ZM
