YC
Yanke C

1 reviews | Active since Mar 2013

14 Feb 2017, 14:08

Cancelled Getmore membership 4 months ago yet I am still being billed!!

<p>I have been phoning Cell C getmore each month to find out why they are not cancelling my Getmore contributions even after I have formally cancelled my subscription with them 4 months ago.</p> <p>Each time I am given a reference number but still I am not being refunded and the amount is still being deducted each month!</p> <p>This is terrible practice.</p>

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Replies (1)
Cell C
Cell C's reply14 Feb 2017, 14:31
Official

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN