Cancelled contract, yet this was not done by Cell C

<p>I cancelled my contract via e-mail with Cell C in June for the end of July 2016, as it was the end of it's term. I got several e-mails saying that a consultant would contact me. I rep**** to the e-mails that I wanted the contract to be ended. It became way to costly for me to continue with a contract. Yet, a consultant did call me, and offered me a pay as you go contract for the amount of R50 per month. Told me this would include 1 GB data etc. As I driving at the time, I said it sounded like a fair deal, and not too expensive. I didn't get any accounts again from Cell C at all. Big was my surprise when on the 2nd of September I got a call to say that my account was behind! With R650. I asked how this could be possible as I had a prepaid account for the amount of R50. They toldthat I had to pay the arrear amount. Big was my surprise when a statement was sent to me via e-mail, and the amount reflected as above, but it was payable by the end of September, and not as told by Cell C at mall@redds and couldn't for some 'reason'access my account at that moment. Also I noted on the account that the contract was not only R50 per month, but the monthly charges were R238,15 per month, then there were additional call charges which was not part of the prepaid account that the call centre told me. Someone at Cell C made a mistake, and now I am being told, that even though I have now cancelled the account, that it will only be cancelled on the 14th of October! So because someone at Cell C is ***********, the customer must just continue to pay. I want that account to be closed with immediate effect, as on 14th of September, and would continue as a prepaid customer, using the number, with no contract with Cell C. </p>