1 reviews | Active since Jan 2012
CANCELLED CONTRACT - STILL SUSPENDING LINE
***<br> I cannot understand Cell C how they do their things.<br> 1. End of Jan 2015, I cancelled the above contract<br> 2. I was told the amount outstanding for me to cancel the contract R800 odd Rands<br> 3. I paid the amount and cancelled the contract<br> Two months down the line, I am told the account is in arrears. No -one has the decency to call me and advise me <br> The line gets disconnected, when I call back I am told it was an error on their side and was reconnected. Today 09 March 15 same thing happens. The same prepaid line is disconnected again. No-one tells me what is going on and no one can explain what the problem is. Please can you just tell me what the problem is so I can just be out of your network forever? The service is pathetic, call centre agents don't know what there are doing and they are rude as well<br>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
