IJ
Irene J
1 reviews | Active since Feb 2015
06 Feb 2015, 11:32
CANCELLED CONTRACT - STILL DEDUCTING MONEY
I have been struggling for more than 2 years to cancel my Cell C contract after is has expired. I have faxed my letter of cancellation more than once, I have phoned numerous times. I did receive an sms to say that someone from Cell C will phone me within 2 days.....and guess what!!! another 3 weeks have passed.....nothing. This is the worst service provided ever!!!
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Cell C's replyOfficial
06 Feb 2015, 11:51Hello irene joubert,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
Cell C's reply06 Feb 2015, 11:51
Official
Hello irene joubert,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN