WD
Wynand D

1 reviews | Active since Jun 2014

12 May 2021, 14:56

cancelled contract - but still paying.....

My data contract expired in March 2021 with Cell C - to which no one from Cell C contacted to inform or offer a new contract to.... I called in in April after they doubled my monthly payment and cancelled the contract which they then said will end on the 19th May. they contacted me and confirmed that the R320 of end April would be the last payment - now in May I'm getting billed again for a contracted i don't even have?????????

Worst of all is when you call the call centre there is 10 000 excuses and reasons why they want to keep on deducting moneys????

0
Replies (2)
Cell C
Cell C's reply12 May 2021, 15:47
Official
Hi Wynand 

Thank you for contacting Cell C. 

We regret to hear about your unpleasant experience. 

Would you like us to have our Upgrades Department contact you regarding our most recent offers? 

Regards
^MP
WD
Wynand D's update14 May 2021, 11:13
Reviewer Update
Hi

No .....i would like my account to be corrected and additional billing be removed