mm
mientjie.slabbert mientjie.slabbert

1 reviews | Active since Aug 2016

06 Aug 2016, 16:15

CANCELLED CONTRACT - BUT KEEPS DEDUCTING MONEY FROM MY ACCOUNT

<p>I cancelled my contract on the 2/4/2016, R412 was paid. On 4/4/2016 I phoned for my cancellation ref ********** 347484. but the following amounts were still deducted from my account. 31/5/2016 R6. 30/6/2016 R209 30/7/2016 R337.13. I demand I refund of R552.13. Every month I phoned to query this and every time they say it is cancelled this will be the last amount. BUT I PAID MY CANCELLATION AMOUNT OF R412.00 . Can you please help with this poor service!!! </p>

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Replies (1)
Cell C
Cell C's reply08 Aug 2016, 05:08
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon. Apologies for the inconvenience caused.

Regards

Cell C | PN