BC
Blake C
1 reviews | Active since Jul 2019
01 Jul 2019, 21:36
Cancelled contract and still billed and credit affected
I have cancelled my contract 4 times. Eventually an investigation is lodged and I’m told my account will be credited. Surprise surprise I get billed 2 more months. Now my credit record is affected. Cell C has till the 19 July 2019 to rectify this or else I will engage ICASA, CGSO and media
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Cell C's replyOfficial
02 Jul 2019, 08:30Good morning Blake
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
DA
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
DA
Cell C's reply02 Jul 2019, 08:30
Official
Good morning Blake
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
DA
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused.
One of our team members will follow up on this matter and assist. Do expect communication.
Regards
DA