FK
Francina K
1 reviews | Active since Aug 2014
02 Dec 2015, 10:23
CANCELLED CONTRACT
Hello Peter<br> <br> I am so dissapointed with service at Cell C, expected a Cellphone upgrade in Feb but was not delivered <br> have been to the Eastgate Branch Multiple times got multiple ref numbers.<br> <br> My complaint is they are still debiting despite my cancellation of the contract in August , I keep reversing the money every month since.. worse part is I cannot put a stop order because they change their ref numbers .<br> I cannot afford to pay R20 each time I do a reversal.<br> Will appreciate your help <br> Regards Francina<br>
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Replies (1)Cell C's replyOfficial
02 Dec 2015, 10:43Hello Ofentse16,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Dec 2015, 10:43
Official
Hello Ofentse16,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
