SN
Stacey N

1 reviews | Active since Oct 2015

12 Oct 2015, 09:28

Cancelled Contract

My contract ended on the 26 August 2015. When my contracted ended, Cell C removed 183 available minutes and sms/mms of 241 from my number. I was furious because I PAID for that available minutes and sms/mms's. I wrote an email to Cell C and got a call back from a lady saying that I will be refunded those available minutes and sms/mms into my bank account. Its October already and I'm still waiting for my refund which Cell C promised me. So glad I ended my contract because Cell C makes empty promises, they remove things which you paid for and their customer service is bad. I wouldn't recommended Cell C to anyone because they don't care about their customers.<br> <br> I would like feedback and I would like my refund which Cell C said I'l be getting.

0
Replies (1)
Cell C
Cell C's reply12 Oct 2015, 09:47
Official
Hello sjkvn,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,