CS
Carol S
1 reviews | Active since Oct 2012
19 Jan 2016, 15:50
Cancelled Account still receiving statements
I took out a contract and was sent the wrong deal. In order for them to send me the correct one I first had to cancel the deal that was sent. After 5 long days and lots of calls and aggravation, I finally got the call to say it was cancelled. Due to the trouble and period it took to cancel I just thought it was not worth it and decided not to take another one. Anyway, I have now received a statement on the 15th January for a contract that was cancelled around the 14th December. PLEASE tell me how to cancel this for GOOD!!<br>
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Replies (1)Cell C's replyOfficial
19 Jan 2016, 16:00Hello CAZ66,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply19 Jan 2016, 16:00
Official
Hello CAZ66,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
