MC
Michelle C

1 reviews | Active since May 2017

15 Jun 2017, 09:40

Cancelled 24 month contract for NO reason - Still awaiting help from CELL C

<p>Cancelled 24 month contract for NO reason</p> <p>STILL AWAITING HELP FROM CELL C</p> <p>Disgusted with extremely bad service. Follow up on previous complaint on Hello Peter, the problem was not solved yet complaint was closed. My 24-month contract was terminated without any reason; the Call Centre is extremely useless. I demand answers for this poor service.</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (5)
Cell C
Cell C's reply15 Jun 2017, 09:50
Official

We have escalated this matter for further assistance and feedback will be provided.

Do expect communication shortly.

Regards

Cell C | PN

Cell C
Cell C's reply20 Jun 2017, 12:02
Official

Nelly confirmed that she has contacted you and provided interim feedback.

Regards

Cell C | PN

Cell C
Cell C's reply22 Jun 2017, 13:06
Official

As per feedback, a new activation request has been sent to the relevant team for assistance.

Regards

Cell C | PN

Cell C
Cell C's reply26 Jun 2017, 15:28
Official

As per feedback, you have been contacted and assisted with this matter.

Regards

Cell C | PN

MC
Michelle C's update26 Jun 2017, 15:42
Reviewer Update

I still did not get a answer has to why was my contract terminated witout my Knowledge

No one contacted me with an aswer.... disappointed

If this was the other way round CELL C would have taken me to taken.. Unfair indeed