Cancelled 24 month contract for NO reason

Item: Cell C
Rating: 1
Author: Michelle C

<p>Disgusted with extremely bad service. Follow up on previous complaint on Hello Peter, the problem was not solved yet complaint was closed. My 24-month contract was terminated without any reason; the Call Centre is extremely useless. I demand answers for this poor service.</p> <p> </p>

Helpful (0)

Replies (3)

Cell C's replyOfficial

12 Jun 2017, 08:53

Hi Michelle

We will ensure that this matter is sorted. Do expect communication.

Sincere apologies for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply12 Jun 2017, 08:53

Official

Hi Michelle

We will ensure that this matter is sorted. Do expect communication.

Sincere apologies for the inconvenience caused.

Regards

Cell C | PN

Michelle C's updateReviewer Update

15 Jun 2017, 09:45

Still awiting help with 24-month contract was terminated without any reason.

Michelle C's update15 Jun 2017, 09:45

Reviewer Update

Still awiting help with 24-month contract was terminated without any reason.

Cell C's replyOfficial

19 Jun 2017, 15:33

Nelly has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Cell C's reply19 Jun 2017, 15:33

Official

Nelly has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN