BL
Boitumelo L

1 reviews | Active since Aug 2014

22 Jul 2015, 18:56

cancellations that are never fully cancelled

I am extremely furious with CellC. I cancelled a contract on the 28 May 15 and was told it would be cancelled in 30days. A month after the 30 day period then CellC still bills me from my account. I went to a store Benoni and was told by the employees that calling the call centre doesn't really help. So my question is what does it really take for them cancel a contract that has run its time. I can assure them none of my close friends will ever take any contracts with CellC. My father warned me about CellC before taking this contract and stubbonly i went right ahead

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Replies (1)
Cell C
Cell C's reply23 Jul 2015, 07:51
Official
Hello tumilebere,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN