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lesego M

1 reviews | Active since Jan 2016

01 Sept 2020, 18:15

Cancellation request ignored by Cell C

I requested cancellation of a month to month data contract that I have with you in June, I was advised by your retention department that I am required to give a month notice and my last debit should be processed at the end of July. you again debited my account in August, why are you forcing your services down throat? you are violation my rights as a customer, Fix this!

0
Replies (1)
Cell C
Cell C's reply02 Sept 2020, 07:45
Official
Hi Lesego 

Thank you for writing to us. 

We have received your cancellation request and will ensure that it is processed. We will keep you updated and confirm your cancellation date to you.

^MM

Best regards,