CANCELLATION OF THE CONTRACT
<p>MY NUMBER IS ********** 314 , I CALLED CELL C ON THE ********** 7 . SPOKE TO ROSE MAKGASHO AT THE CANCELLATION DEPARTMENT AND ROSE IS VERY RUDE , I HAD INFORMED ROSE THAT I HAD JUST CALLED THE UPGRADE DEPARTMENT AND THEY HAD PICKED UP THAT I HAD ORDERED THE PHONE WHICH DIDNT REACH ME NOW THIS ROSE WHO IS VERY RUDE won't EVEN TRY TO HELP ME .kINDLY PLEASE ASSIST WITH CANCELLING THE CONTRACT AND YOU ALWAYS SAY THAT THE CALLS ARE RECORDED , PLEASE HELP ME THE TAPE OF THAT CONVERSATION AT 12:43 ON THE ********** 7 </p>
Hi Nhlanhla
Please note that we don't appreciate any employee that is rude to our customers. As such, we will look into the matter and provide you with feedback.
We apologize for the manner in which Rose might have spoken to you.
Regards
TM
Hi Nhlanhla
Please note that we don't appreciate any employee that is rude to our customers. As such, we will look into the matter and provide you with feedback.
We apologize for the manner in which Rose might have spoken to you.
Regards
TM
