Cancellation of Tablet device for a new contract with CellC Direct Service rate utterly disgusting and dissapointing

<p>I Ms S Batchuall had contacted CCD for a new contract regarding a Samsung Tab 3 lite, 22/05/0017, On 25/05/2017 it was delivered upon opening the device which was sealed & inserinting dimcard , for the whole weekend tablet kept on showing No sim, I contacted CCD and was told wait for 24hrs the tablet will then work since line is active, whole weekend went by still device not working, contacted CCD on Monday 29/05/2017 and informed them device not working and was not happy with the product and i wanted this contract to be cancelled, the agent just said must keep the simcard and tablet will be collected, they sent the tablet for repairs, after 3 days was told to find out if tablet was received and then i can cancel this new contract, its going on 2 months now they send the same tablet for repairs, twice on the 05/06/2017 i called to have this contract cancelled they just pick up the tablet send it for repairs and when they deliver it the device is still not working, its been gone for repairs 3 times now , nobody can help me since even the manager says follow ups will assist but they dont want to cancel my contract even though i called them within 7 working days, the device brand new is still not working they took my debit order but im still sitting with a device that is not working.</p>