KB
Khayakazi B

1 reviews | Active since Apr 2009

15 Aug 2015, 18:30

Cancellation of service

I HAVE CALLED YOU AROUND MAY 2015 TO CANCEL THIS SERVICE TO-DATE ITS STILL NOT CANCELLED. CAN YOU REFUND ALL THE MONIES DEBITED AFTER I HAVE CALLED TO CANCEL WITH IMMEDIATE EFFECT. I DON'T WANT ANY CALLS TO CONVINCE ME NOT TO CANCEL THE PRODUCT, THE ONLY CALL I AM EXPECTING FROM YOU IS A CANCELLATION CONFIRMATION

0
Replies (1)
Cell C
Cell C's reply17 Aug 2015, 07:53
Official
Hello ***,

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you soon and assist with this matter.

Regards
Cell C | PN