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Betty S

1 reviews | Active since Dec 2020

29 Dec 2020, 07:23

Cancellation of my contract with Cell C

Cell C let me know that my cellphone contact was about to end. I should upgrade or cancel, I did that one month before the time on 13 Nov and yet the debited my account after cancelling as they requested. Your Cell C Pinnacle 500MB contract on *** ends on 22/12/2020. To upgrade, visit a Cell C store, call 084 143 or go to www.cellc.co.za If you don't upgrade or cancel your contract, it will automatically continue on a month-to-month basis; any discounts & promotional value will no longer be applicable. Visit www.cellc.co.za for T&C's. Cell C. What was the use of taking my time and effort to cancel the contract, while they still debited my account?

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Replies (1)
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Betty S's update29 Dec 2020, 14:30
Reviewer Update
Yes that's what you said to me but tell me this: Is 13 Nov to 13 Dec not a month? That's when I phoned to cancel the contract.