MZ
Masibulele Z
1 reviews | Active since May 2015
16 Aug 2015, 12:24
Cancellation of Exclusive contract
I have called Cell C a number of times in an attempt to cancel my Exclusive contract as I have already returned the device and all its accessories to the Cell C store in Savannah Mall.<br> <br> I was given no reference number or receipt. The agent last week told me I would be called as soon as possible to receive a settlement letter etc I AM STILL WAITING .<br> <br> Cell C is not serious about service and will not grow until it prioritizes its customer care!<br> <br> Your system has all my details and an alternative number
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Replies (1)Cell C's replyOfficial
17 Aug 2015, 08:32Hello masibulele@,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply17 Aug 2015, 08:32
Official
Hello masibulele@,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
