SL
Santi L

1 reviews | Active since Jul 2011

11 Nov 2015, 10:53

CANCELLATION OF DEBIT ORDER

My Cell C cellphone was ****** in May 2015 which I have black listed the phone and cancel the contract which already expired. On the 18th May 2015 I have send an email to request again a cancellation of the contract. On the 16th July 2015 I have again send an email to cancel the contract with no feedback. Today I have received yet another statement to pay the cell phone. This is really not good service why must I pay for an account which I do not have? What must a person do to get good service.

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Replies (1)
Cell C
Cell C's reply11 Nov 2015, 11:02
Official
Hello santil,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN