ET
Elzette T

1 reviews | Active since Aug 2018

29 Aug 2018, 07:36

Cancellation of contract just don't happen!!!!!!!!!!!!!!

I am not one to write reviews & rate services. But I got to a point where I have to try other resorts in order to get my Cell C contract cancelled forever!!! Cell C is the worst company to deal with!! I have cancelled my contract last year (2017) already, but they still keep on deducting every month. And every month I have to phone & cancel again and again and again. And every time they confirm that the contract is cancelled, but still they deduct from my account. I am now sick & tired of phoning & cancelling my contract as I have not used the c cell sim in more than over a year now.

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Replies (2)
Cell C
Cell C's reply29 Aug 2018, 07:59
Official

Good morning Elzette

We acknowledge the above report and do apologize for the inconvenience.
Do not despair, as you have come through to the correct channel for assistance.

One of our consultants will contact you and sort this matter.

Regards

Cell C | PN

Cell C
Cell C's reply30 Aug 2018, 12:41
Official

Thabisile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN