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Anne-Marie Niemand

1 reviews | Active since Feb 2021

23 Feb 2021, 17:32

Cancellation of contract activated in error

Hellopeter.com was the reason Cell C contacted me and released me from my contract that was activated in error. I find it extremely difficult to deal with Cell C and would not recommend them. Branches and regional. Branches are not supported by Cell C if you did not take out the contract with that branch. Constantly are being put though through to the incorrect person when phoning in or cut off and have to phone 5 - 7 times. Client service officer unable to help.

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Replies (1)
Cell C
Cell C's reply23 Feb 2021, 18:26
Official
Good day Anne-Marie 

Thanks for taking the time to bring this to our attention.

 We will use the feedback to  ensure this doesn’t happen again.

Do feel free to contact us should you require any further assistance. 

^YM