1 reviews | Active since Jul 2016
Cancellation of Contract
<p>I did an enquiry by Cell C more than once, when to cancel one of my contracts in full, cause it's not being used anymore - they say a month before the time. The contract of this number ********** only finishing 5 Aug, so I must cancel it on 5 July and so I did. I even confirmed with the lady when will be the last deduction and they said end of July cause I pay in advance. I accepted it cause it all makes sence. This morning I received my Statement for end of August and again this contract is on the statement - phoning Cell C they informed me cause of me cancelling it only on 5 July I still need to pay for end of August. This is not acceptable to me cause I did what they told me to do - the right way and now I still need to pay - not acceptable at all - the voice-recording can be double checked cause all of this detail being mentioned here, I confirmed with them via telephone too.</p>
Good morning Julanda
We will get one of our team members to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
Good morning Julanda
We will get one of our team members to contact you and provide clarity regarding this matter.
Regards
Cell C | PN
