Cancellation of contract

<p>I phoned Cell C on 31 January 2017 to cancel my data contract. I was told that the cancellation will take effect on 13 March 2017, but that I still have to pay for the full month even though the service will cease on this day (Cell C does not do pro-rata billing). I received a bill for April 2017, made a call to the call centre and was told that they can see I cancelled my contract, but "Someone" ceased the cancellation. I have been trying to resolve this problem for the past 2 weeks. No one gets back to me, I keep on phoning and now apparently they can't find the recording of the phone call on the 31 January, but they can see I did cancel my contract. Absolutely pathetic service and I am being billed for something that I am not using!!!!!</p>