1 reviews | Active since Mar 2017
Cancellation of contract
<p>I am trying to convert my CellC contract since January. I could not do it in January because the contract was not due. The contract expire in 21 March. I have spoken on 4 various days to the service centre. I am still waiting for the promised call backs. I get numerous call to upgrade, but no assistance on cancelling the contract. I have send a email yesterday notifying CellC that I have closed my bank account. Today I was notified that I need to give 30days notice. The short and long of this I still need to pay TWO months payments, And I will pay money on the 31 of March but my money will be zero when I convert to prepaid on the 2nd of April. So I am paying for nothing.</p>
We apologise for the frustration and inconvenience caused. Converting your contract should not be a hassle, we will help here.
One of our team members will contact you.
Regards
Cell C | PN
We apologise for the frustration and inconvenience caused. Converting your contract should not be a hassle, we will help here.
One of our team members will contact you.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
