nM
nozipho M
1 reviews | Active since Feb 2016
27 Feb 2016, 20:45
Cancellation of contract
Hi there. <br> <br> Hi there. <br> <br> I was sold for a phone by one of the Cell C consultants telephonically. I accepted the offer though it turned out to be a something I never would enjoy using in aspace of at least two months now. The guy that sold me the phone assured me that the phone was interstin but I dont like it. My air time doesnt last long enough but on My first statement I saw the bill with a very different amount I signed for on my contract. When I contacted cell c they told me I cant terminate the contract. But I really cant understand why because I don't like this product. <br> <br> Can I have my contract cancelled please.
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Replies (1)Cell C's replyOfficial
29 Feb 2016, 07:35Hello pappios,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply29 Feb 2016, 07:35
Official
Hello pappios,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
