Cancellation of Contract ***

<p>My cellphone contract with Cell C came to an end, of which I did not renew and effectively cancelled the agreement. My request not to renew was on the 2nd of May 2017. I already received my invoice for the month of May by the 1st. After cancelling I received a notification via SMS that my contract will be terminated on the 2nd of June 2017. When the 2nd of June came my number was effectively on prepaid and I did not receive any voice/data packages for June. </p> <p> </p> <p>I receied another invoice from Cell C in the amount R254 for the month of June, which I cannot understand why I receive a bill for June as the contract was terminated on 2 June 2017.</p> <p> </p> <p>I tried contacting Cell C, but now all of a sudden they do not have any records of mine. I was then transferred to the cancellations department, and they could not see my details at all. All that I was told is that my details has been transferred to their legal department. So I requested to speak to this legal department, and after left on hold for 15mins I held up.</p> <p> </p> <p>This is an unresolved matter, I need answers why I am in this unsatisfactory situation with Cell C.</p> <p> </p> <p> </p>